01How do I browse products and categories?
From the Shop menu open Products or Categories. You can also open Deals or Wholesale when those pages are enabled.
02What are the payment and delivery options?
We support cash on delivery and card when enabled in store settings. Shipping details appear at checkout by city.
03How do I track an order or request a return?
See the Returns page under Legal, or contact us. The store returns policy explains windows and conditions.
04Where are privacy and terms?
From the footer or store menu: Privacy, Terms, and Returns — linked to the official legal content pages.
05What is the difference between deals and wholesale?
Deals highlight discounted products. Wholesale is for larger quantities and trade buyers under store terms.